Playtime Pediatric Dentistry
Information We May Collect and Why
We want to let you know about our practices in the collection and use of personal information. Our collection efforts are designed to provide safe and effective dental services, continually improve our patients’ experience, and provide relevant information about our dental services.
Playtime Pediatric Dentistry collects and uses your personal information:
- To provide safe and efficient dental services to you.
- For payment purposes
- Entering you into sweepstakes or sending you prizes you might have won
- Responding to a service review
How Information is Collected
We collect information directly from you. The following are a few examples of when we collect information from you:
- When you fill out a new patient form
- During website or survey registration
- If you provide us with comments or reviews
- If you participate in a sweepstakes or contest
- If you request information from our staff
We also collect information from you passively. We may use tracking tools like browser cookies, flash cookies, and web beacons.
Use of Information and Disclosure
We may share non-medical personal information within our organization for accounting, credit, and other routine business operations. We may also disclose non-medical personal information to third parties if we are permitted or required to do so by law, for example, by court order, or for the collection of overdue accounts. We may disclose the information if we suspect fraud. We may also share information as part of an investigation.
If we receive your consent, we may occasionally send you informational e-mails or questionnaires. These e-mails may include links to this Website or the Websites of other organizations.
We do not disclose personal information for purposes unrelated to our business operations. We do not sell personal information to third parties. Personal information will only be retained for as long as it is necessary to fulfill the purpose it was collected or as required by law. When it is no longer required, all personal information will be destroyed in a manner that recognizes the sensitivity of the information.
Confidentiality and Security
We restrict access to information about you to those staff members who need to know the information to manage operations and provide services to you and to third parties who have agreed to comply with our privacy and security standards. We have implemented safeguards to secure and protect your personal information.
Where a third party (e.g., government agency, Canada Revenue Agency, dental association, or insurance company) requires personal information from the patient’s dental records for financial audits, all patient identity and unrelated information (e.g., health history, personal information) shall first be removed from the records. No third party can demand access to patient dental records except with specific patient consent in writing, by legal statute, or by court order.
Corrections and Concerns
If you believe that any of the personal information we hold about you is inaccurate, please tell us. We will promptly investigate your request, determine if it is appropriate to make any change, and respond accordingly. If you require access to your personal information or have any questions about this policy, please contact our management at (778) 291-2222 or email email@example.com.
Changes to this Privacy and Security Statement
Effective Date: January 23, 2015
Last Revision Date: January 23, 2015
“I am extremely happy with our experience, all the staff we have met are extremely friendly and helpful. Dr Ella Choi and her staff have been wonderful and patient with my son that has an anxiety disorder and have done all they can to try to calm him. All dental work and costs that have been needed have been explained in detail and they take the time to make sure you understand what is involved. I have been to other Pediatric Dentistry Clinics and have often felt rushed. Thank you all at Playtime Pediatric Dentistry I appreciate all you have done for us. - Daniella D.”