June 2, 2020

COVID-19 Dental Safety Plan

Dear Playtime Pediatric Dentistry Patients and Family, 

We are excited to welcome our patients back to Playtime Pediatric Dentistry! While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. We are following infection prevention and control guidelines in accordance with the College of Dental Surgeons of British Columbia (CDSBC), BC Center for Disease (CDC) and Work Safe BC so that your child can receive safe and comfortable care. 

We have taken the following measures to make sure our dental office is safe for everyone. 

COVID-19 Screening:

Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office. 

Digital Forms:

We will be sending you consent forms via email. Please fill out all the necessary consent forms before the appointment to reduce the handling of paper in the clinic. 

Limiting the number of people in the clinic:

Each child is to be accompanied by only one parent/legal guardian. Please arrange for childcare for the sibling(s). 

Mask:

Please wear a mask to the clinic. Masks are not recommended for children under age 2.

Scheduling:

Please be on time for your appointment. We have taken care to strategically schedule appointments to reduce the number of people in the clinic. 

Check-in:

We ask you to call or text us when you get to the clinic. We will let you know if you can come to the office. We are doing this to limit the number of people in the waiting room. 

Temperature Check:

We will take you and your child’s temperature when you arrive at our clinic

Hand Sanitization:

We have hand sanitizers that we will ask you to use when you enter the office. You will find some in the reception area and throughout the clinic. 

Waiting room:

We have installed a plexiglass barrier for the reception area. We removed all magazines, toys, coffee, and other refreshments as these items are difficult to clean and disinfect.  

Contact Free Payment:

We installed a contact-free payment system called PerkHero. We invite you to download the app before coming to the appointment. 

Personal Protective Equipment (PPE):

You will notice our clinical staff will look a bit different with all our PPE gear on. Our clinical staff will wear face shields, gowns, N95 masks, level 3 masks, gloves, and head caps. We are still smiling underneath all the PPE!

Sterilization and Disinfection:

Thorough and frequent disinfection and sterilization before and after each appointment.

Staff Screening:

All dentists and staff are screened daily for COVID-19 symptoms.

Telehealth Consultation:

Ask for a telehealth consultation if you do not feel comfortable coming into the clinic. 

We are looking forward to being there for you in person again. If you have any questions or concerns, please feel free to contact us. 

Sincerely, 

Team Playtime 

“I loved it, but most importantly my daughter loved it - it's a very child centred environment with an exceptional approach - while I was filling the forms our hygienist already came out and made a contact with my daughter to make this whole experience easy - every little thing that was done was explained to my daughter in advance (it's key when you deal with a volatile 2 year old) and in a way that she can understand it so all those things that entered her mouth weren't scary. Now my daughter is actually looking forward a visit to the dentist. - Monika”